Privacy Policy

1. Information We Collect

Personal Information

When you create an account, we collect:

• Email address (for authentication and account recovery)
• Name (optional, for personalization)
• Payment information (processed securely through Stripe, we do not store payment card details)
• Profile information you choose to provide

Usage Information

We automatically collect:

• Songs you create and their metadata
• Usage patterns and preferences
• Basic browser and device type (for compatibility)
• Crash reports and performance data (to improve app stability)

Mobile App Permissions

Our mobile apps may request the following permissions:

• Internet Access: Required for music generation and syncing

We will request additional permissions only when new features are added and will update this policy accordingly.

2. How We Use Your Information

We use your information to:

• Provide and improve our music generation services
• Process payments and manage your account
• Send service-related communications
• Personalize your experience
• Ensure platform security and prevent fraud
• Comply with legal obligations

3. Data Sharing and Third-Party Services

We do not sell, rent, or trade your personal information. We share data only with:

• Service Providers: Payment processors (Stripe, RevenueCat), AWS for infrastructure
• Analytics (Anonymized): We use privacy-focused analytics to improve our service. No personal data is shared.
• Legal Requirements: When required by law, court order, or to protect rights and safety
• Business Transfers: In case of merger, acquisition, or sale of assets (with notice to users)

No Advertising Networks: We do not share your data with advertising networks or data brokers.

4. Data Security

We implement industry-standard security measures to protect your data, including:

• End-to-end encryption of data in transit (TLS/SSL)
• Encryption of sensitive data at rest
• Secure authentication through Clerk with multi-factor authentication support
• Regular security audits and vulnerability assessments
• Limited employee access to personal information on a need-to-know basis
• Secure data centers with physical security controls
• Regular backups and disaster recovery procedures

While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but commit to promptly notifying you of any data breaches that may affect your personal information.

5. Your Rights and Choices

You have the right to:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate data
• Deletion: Delete your account and associated data (except where legally required to retain)
• Portability: Export your data in a machine-readable format
• Opt-out: Unsubscribe from marketing communications
• Restriction: Limit how we process your data
• Object: Object to certain processing of your data

To exercise these rights, contact us at privacy@moodjam.app or through your account settings. We will respond to your request within 30 days.

6. Cookies

We use cookies and similar technologies to:

• Keep you logged in
• Remember your preferences
• Analyze usage patterns
• Improve our services

7. User-Generated Content

When you create songs on MoodJam, you retain ownership of your content. Your generated songs are private to you unless you choose to share them via direct links.

Content Standards

All content created on MoodJam must comply with:

• Our Terms of Service and community guidelines
• Applicable laws and regulations
• Respect for intellectual property rights
• No harmful, offensive, or inappropriate content

Content Moderation

• We use automated filtering to prevent generation of inappropriate content
• We review reported content within 24-48 hours
• Content violating our policies will be removed
• Repeat violations may result in account suspension

Reporting & Support

To report inappropriate content or concerns:

• Email: support@moodjam.app
• Response time: Within 24-48 hours

8. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Maintain security and prevent fraud

When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal purposes.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy, including:

• Standard contractual clauses approved by regulatory authorities
• Data processing agreements with our service providers
• Compliance with applicable data protection laws

9. Children's Privacy

MoodJam is not intended for children under 13 (or 16 in certain jurisdictions). We do not knowingly collect personal information from children under these ages. If you believe we have collected such information, please contact us immediately at privacy@moodjam.app, and we will take steps to delete it.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us to have the information removed.

10. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information we collect, use, and share
• Right to delete your personal information (with some exceptions)
• Right to opt-out of the sale of personal information (we do not sell your data)
• Right to non-discrimination for exercising your privacy rights

To exercise these rights, contact us at privacy@moodjam.app or call us at the number provided below.

11. European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have additional rights under the General Data Protection Regulation (GDPR):

• Legal Basis: We process your data based on consent, contract performance, legal obligations, or legitimate interests
• Data Protection Officer: Contact our DPO at privacy@moodjam.app
• Supervisory Authority: You have the right to lodge a complaint with your local data protection authority
• Automated Decision-Making: We do not use fully automated decision-making that produces legal effects

12. Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any material changes by:

• Posting the updated policy with a new "Last Updated" date
• Sending an email notification for significant changes
• Displaying an in-app notification

Your continued use of our services after changes indicates acceptance of the updated policy.

13. Contact Us

If you have questions about this privacy policy, our data practices, or wish to exercise your privacy rights, please contact us:

• Email: privacy@moodjam.app
• Data Protection Officer: privacy@moodjam.app
• Address: MoodJam, Inc., United States
• Response Time: We aim to respond within 30 days

For app-specific issues, you can also contact us through the support section in the mobile app.